The eCommerce purchase funnel shows the process that most of your customers go through your online store when they are trying to buy something. This process is divided in 3 main stages:
And as your customers advance in the purchase funnel, they are more likely to buy in your online store. As with any other funnel, not every user is able to advance from one stage to the next one. In fact, for each 100 users that begin their journey through this funnel, it is expected that only 5 users (at most) purchase something in your online store.
In this ebook we have collected a large series of tips that would help you to increase your conversion and sales by improving your customer's experience. This tips have been organized around 7 main improvement areas which are related to the funnel stages:
We hope you enjoy reading this ebook and that it helps you to improve your online store's customer experience. You can download this eBook for free from: http://resources.brainsins.com/ebook-mastering-ecommerce-funnel/